Aasveda Privacy Policy

At Aasveda, we are committed to protecting your privacy. Our privacy policy explains how we collect, use, share, and protect all the personal information you share with us after visiting our website www.aasveda.com, interacting with any of our digital platforms, or using our products and services. By using our services or visiting our website, you agree to all the terms and conditions which are set out in our privacy policy below. Kindly take a look at the privacy policy carefully to understand the policy and practices related to your personal information and how we use it. 

Introduction

The protection of your private information is a top priority at Aasveda Essentials. We understand that the security of your personal information is very important in today’s digital world, and we are completely dedicated to ensuring that all your data is collected, stored, and used properly, keeping in mind security and compliance. 

This privacy policy applies to all users of Aasveda’s website, services, and products. Whether you are a customer, visitor, or anyone who interacts with our other digital platforms or customer service team, everyone is covered by our policy. 

If in any case, you do not agree with any of the terms in this policy, kindly refrain from using our website or services. Your continued usage of our website or services after any changes in the privacy policy will simply signify your acceptance of the changes. 

Information We Collect

At Aasveda, we collect two types of information. The first is personal information and the second one is non-personal information. 

Personal information

Personal information refers to the information that identifies you as an individual. This information can be used directly or indirectly to identify you. Here is the personal information we collect from you: 

  • Contact Information: This data consists of your full name, email address, postal address, and phone number. We take this information after you create an account with us, subscribe to our services, or when you place an order. 
  • Payment Information: After buying any of our products, we collect your payment details like credit or debit card information, billing address and any other payment-related information needed for completing your order. All the financial information is used carefully by third-party payment processors. 
  • Account Information: This data may include your log in details like username and password, preferences, order history, and other information you provide when creating an account with us or interacting with our customer support team. 
  • Communication Information: If you contact us through your email, phone, social media or any form, we collect the information shared during the communication. This can include support requests, queries, feedback, or other forms of customer service-related interaction. 
  • Product Usage Information: When you interact with our app or website, we collect information on how you use our service and platform, including products you saw, preferences, and browsing history. This information helps us to improve our offerings and provides better service options customized to your interests. 

Non-personal Information

We might also collect your non-personal information. This data does not directly identify you but it helps us to improve your website functionality and services. This information may include:

  • Device Information: We collect data about the device you are using to access our website. This information includes device type, browser type, operating system, screen resolution, and other device data. 
  • Usage Data: This information includes how you use our services, such as the page you visit, links you click on, and even your location as per your IP address. 
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to monitor your activities on our website. Cookies refer to small files that are placed in your system to track your usage pattern, which helps us enhance your experience with us. You can block cookies by going to your browser settings or setting it to notify you when cookies are being used, but kindly note that some features of the website might not function properly if the cookies are disabled. 

How We Use Your Information

We use the collected information for multiple purposes, including these but not limited to: 

  • Processing Orders: We use your personal information to process and complete your orders, including the shipping process, billing, and customer support. 
  • Improving Your User Experience: Your browsing data helps us to understand how our customers use our website and what content is of interest. This information allows us to improve our website, make the right recommendations, and customize your experience based on your preferences. 
  • Account Management: We use your information for account management, tracking of orders, and providing the right customer support services. This includes responding timely to your inquiries, sending you updates about your account and updating your order. 
  • Marketing and Promotions: With your consent, we may send you our promotional offers, newsletters, or marketing communications. These may include updates about our new launches, exclusive discounts, and other relevant information. You can choose to opt out of these updates at any time you want by following the unsubscribe link at the bottom of our emails. 
  • Legal Compliance: We may use your personal data to comply with legal needs, resolve disputes, and enforce our agreements. This may include sharing data with law enforcement or authorities when required as per the law. 

How We Protect Your Information

At Aasveda, we implement some strong technical and organisational measures for protecting your personal data. We are completely committed to protecting your personal data from unauthorized access, alteration, disclosure, or destruction. 

  • Data Encryption: All your sensitive personal data, like payment details, is encrypted using Secure Socket Layer ( SSL ) technology to make sure that your data is transmitted and used securely over the internet. 
  • Access Control: We limit access to your personal data to employees, contractors, and service providers who need it to do their work. All employees and third-party vendors are required to maintain the confidentiality of your personal data. 
  • Regular Audits and Assessments: We conduct regular audits to identify any potential vulnerabilities and also implement security updates to protect our system from any threats. 

Apart from these precautions, kindly understand that no system is entirely threat-proof. We strive to protect your information to the best of our ability, but we cannot guarantee absolute protection. 

Sharing Your Information

We do not sell, rent, or lease any of your information to any third party. However, we might share your information in the following situations: 

  • Third-Party Service Providers: We share your personal information only with trusted third-party service providers who assist us in running our business. These service providers include third-party payment processors, shipping partners, and IT service providers. We ensure that these third parties are under contractual obligations to safeguard your data and use it for the purposes specified. 
  • Legal Compliance: We may provide your information in response to lawful requests from any public authority including to comply with national security or law enforcement needs. 
  • Business Transfers: In the event of any merger, acquisition, or sale of any of our assets, your data may be transferred as a part of that transaction. We will notify you about any change in our privacy practices before your data is transferred to any new entity. 

Cookies and Tracking Technologies

Aasveda uses cookies and other tracking technologies to enhance your user experience and analyse website usage. Cookies refer to small data files stored in your system that allow us to recognize you and remember your interests. We use the following types of cookies: 

  • Necessary Cookies: These cookies are important for the functioning of our website and services. Without these cookies, our website may not work properly. 
  • Performance Cookies: These cookies collect information about how visitors use our website, like the pages they visit most. These cookies do not collect personal information, they are only used to improve the functionality of the website. 
  • Functional Cookies: These cookies allow the website to remember choices you make, like language or region, to provide a more customized experience. 
  • Advertising Cookies: These cookies are used for tracking your browsing behaviour and serving targeted ads. You can opt out of these ads by changing the settings in your browsers or through third-party websites that offer such services. 

You can manage your cookie preferences through your browser settings easily. But if you disable cookies, some parts of our website might now work properly.

Your Rights and Choices

Under applicable data protection laws, you have multiple rights regarding your personal information: 

  • Access and Correction: You have the right to request a copy of the personal data we have about you and to correct any mistakes. If you believe that any information that we hold about you is incorrect or incomplete, kindly contact us and we will make the changes. 
  • Deletion of Data: You have the right to request the deletion of any of your data, subject to certain exceptions like legal retention needs. 
  • Opt-out of Marketing: You can opt out of getting any marketing communication from us at any time by clicking the “unsubscribe” link at the end of our emails. You can also contact us directly to request that we stop sending you any promotional content. 
  • Data Portability: If you wish to transfer data to any other service provider, then you have the right to request a copy of your data in a commonly used, structured, and machine-readable format. 

To exercise your rights or if you have any concerns about how we process your data, kindly contact us using the details provided in our Contact Us section.